Frequently Asked Questions

Browse our products, add items to your cart, and proceed to checkout. You can pay using Stripe, Razorpay, or choose Cash on Delivery.

We accept credit/debit cards via Stripe, UPI and net banking via Razorpay, and Cash on Delivery for eligible orders.

Standard delivery takes 3-5 business days. Express delivery (available in select cities) takes 1-2 business days. Pets may require special arrangements.

Yes! We offer a 7-day return policy for unused and unopened products. Pet food and live animals are non-returnable. See our Returns page for full details.

All pets listed on our platform have their vaccination status clearly mentioned. We ensure our partnered breeders follow proper health protocols.

Enter your coupon code at checkout in the "Coupon Code" field and click Apply. The discount will be reflected in your order total.

Login to your account and go to "My Orders" to see the status of all your orders in real-time.